3 Review(s)

The book “Front Office Operations and Administration" proffers a direct, experience-based approach to learning front office operations and administration. The most important features of this book are: Executive housekeeping and the relationship between the housekeeping section and the front office; Commentaries from hotel front office managers, general managers, and other department managers. Front Office Operations and Administration is a priceless book for those interested in learning extra about front office. An enormously practical and easy-to-use learning book works similarly well on its own or in conjunction with virtually any front office operations and administration. As an invaluable basis of virtual on-the-job training, it is an exceptional resource to help prepare students to meet the fast-paced challenges of a front office.