Human Dimensions for Total Quality Management 01 Edition(English, Hardcover, Sasmita Palo)
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The hunt for QUALITY has become the one and only one strategic force leading to organisational success and growth in both national and international markets in the new age of globalisation. The organisations, which will succeed, are those that can uphold a dedication to Total Quality in each and every organisational function. In this perspective, managing people effectively and decorously has become more indispensable than before. People are the major basis of any organised endeavour. No matter how sophisticated the quality strategy of the organisation is, it won’t pass with flying colours unless people are earnestly involved and committed to it. People are inexorably the key to achieve quality.