3 Review(s)

In Leading at a Higher Level, Ken Blanchard and his colleagues have brought together everything they've learned about world-class leadership. He teaches readers to create targets and visions based on the "triple bottom line"; and shows them how to make sure people know who they are, where they're going, and what will guide the journey. Blanchard then turns to the customer, extending his breakthrough work on delivering legendary service, creating "raving fans," and developing a true "customer mania." Next, he presents the definitive discussion of his renowned Situational Leadership techniques for leading one's self, individuals, teams, and entire organizations. Finally, he helps readers discover the personal "leadership point of view" all truly great leaders possess... and shows how to apply it throughout their entire lives. Salient Features The definitive "Blanchard on leadership": 30+ years of breakthrough leadership insights distilled into one extraordinary book! By the author of The One Minute Manager -- the leadership book that's sold 13,000,000 copies and stayed on best-seller lists for 25 years! Situational Leadership from start to finish: transform yourself, and unleash the power of those around you! Beyond profits: learn how to lead for a higher purpose and a greater good.