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This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening* Holy listening - to God, ourselves, and our communities* Sharpening our awareness of God at work in our own lives* Deepening our trust in the Holy Spirit* Theological reflection - the weaving of scripture, tradition, culture and experience * Building relationships that empower Part 2: Spiritual Conversation* Respectful engagement* Spiritual needs and a Christian response* Sharing our own stories and those of Jesus* Costly loving