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This Book helps students to master use and manage information technologies to revitalize business processes, develop new productsand services, improve decision making, and achieve competitive advantage. Presenting fundamentals of Information Systems througha managerial perspective, explaining how technologies such as databases, networks and systems development are being used bycorporate enterprises to improve performance.The revised 11th edition is specially designed with up-to-date coverage of emerging technologies and essential role of internettechnologies in providing a platform for business, commerce, and collaboration processes among all business stakeholders. It ispacked with real-world cases, in-depth examples, emerging technologies like AI, Cloud Computing, Business Analytics, IoT, etc.,illustrating how businesses and organizations employ concepts to gain competitive advantage.Salient Features:å Exclusive Real-world Cases and Examples from businesses and organizations such as Flipkart, Bajaj Finance, HDFC Bank, MobileBanking, NIIT, UTI Mutual Funds, Zapak, MDH, etc.å Four-area Information Systems Framework: Foundation Concepts, Business Applications, Information Technology Infrastructureand Development & Security Challengeså Special emphasis on critical issues around information systems like data security, privacy and ethical use of informationå Special emphasis on the strategic role of Information Systems in e-Governance and its importance regarding Cyber Security