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Tools that reflect the top trends and newest techniques in training and performance are what you get in this popular annual, now in its fourth edition. It gives you 40 ready-to-copy laser-edged tools for the tasks and issues that are taking up much of your training and consulting time. You get activities and exercises that teach specific skills, such as effective communicating. You also receive creative participant handouts, how-to guides, assessment instruments, and more, plus complete training design instructions, all developed and field-tested by the top names in performance and training. This bright new toolset gives you ready-to-use resources for: Cyberlearning, Career Development, Personal Effectiveness, Diversity, Sales Coaching, Management Skill Building, Training Design, and much more. Use these training and consulting tools with individuals, teams, or organizations.