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Success as a Mediator for Dummies tackles two aspects of success as a mediator performance and business / financial success. Readers discover how to become a top-notch mediator by choosing a niche and acquiring the fundamental education and skills to perform the job. Readers also learn how to employ the strategies and techniques of master mediators to effectively manage the mediation process from start to finish, with the goal of satisfying both parties' interests. Special Features Mediators are neutral parties who help people to resolve their disputes outside of court. Parties to a dispute often use mediators when they wish to preserve their relationship. Many individuals and businesses try to avoid litigation, which can involve lengthy delays, high costs, unwanted publicity and ill will. With the future of a $9 billion revenue stream at state, NFL owners and players have turned to mediation for help in finding common ground. Effective mediators must possess unique skills that allow them to take control of animated situations, offer advice and facilitate discussion, all the while remaining neutral without formulating biased judgment. About the Author Victoria Pynchon is a mediator with ADR Services, Inc. and a member of the Panel of Distinguished Neutrals with the prestigious International Institute for Conflict Prevention and Resolution. Joe Kraynak is a professional writer who has authored and co-authored numerous books, including Bipolar Disorder for Dummies (Wiley) and Food Allergies for Dummies (Wiley).