3 Review(s)

The Certified Quality Engineer Handbook is a comprehensive reference for quality professionals working across all industries. The book introduces readers to the concepts of quality control and helps them understand the breakthrough developments which have led to sustained quality from world-class organizations everywhere. It introduces them to the concept of cost of poor quality and shows how quality is directly monetized by consistence and effort. The book also introduces readers to statistical tools such as measurement system analysis which helps them understand the percentage of error inherent in their very measurement methods themselves, as well as statistical process control and the concepts of process capability. In addition, the book shows readers how these concepts are utilized in a practical backdrop and how the industry has benefited for it. It showcases the advantages of using methods such as design of experiements to analyse and understand processes for their optimum usage. The book is an indispensable resource for all quality professionals across manufacturing, software and service streams. About Connie M. Borror Connie M. Borror is an American academician and a Professor of Mathematics and Natural Sciences at Arizona State University West. Dr. Borror completed her Ph.D. in Industrial Engineering from Arizona State University and has been working with the fields of experimental design, measurement systems analysis, response surface methods, and statistical process control and monitoring. She has also written: Experiments for Reliability Achievement and has edited The Certified Quality Engineer Handbook. She is also the editor of the journal Quality Engineering.